Our 5 most common errors

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

These are the 5 most common errors reported by users of Spinnaker. They account for over 80% of errors. If you get one of these also read my post on tips for when things go wrong Unable to connect to server The connection to the server has timed out while attempting to connect to your database. Possible [...]

Comments Off on Our 5 most common errors

Tips for when things go wrong

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

We try really hard to provide a smooth, "always on" experience with Spinnaker.... but occasionally something goes wrong. When it does here's what you can do to speed up the troubleshooting process. Check other websites e.g. the Sydney Morning Herald, are available. If you cannot access other websites you have a connection problem on your computer. [...]

Comments Off on Tips for when things go wrong

Taking a screenshot

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

Take a screenshot A picture of your screen is the quickest way to describe your error message. Heres 4 different ways to capture a screenshot in Windows 10. Windows Snipping Tool The Windows' built-in screenshot tool, the Snipping Tool, can be found in Start > All Programs > Windows Accessories > Snipping Tool. The [...]

Comments Off on Taking a screenshot