Tip #4 – Manage your emails from Spinnaker

By | 2019-01-07T08:12:42+13:00 October 5th, 2018|Categories: Spinnaker Tips|

Did you know you have control over which emails you receive from Spinnaker! Email notifications are a good thing because they let you know something has happened, like a patient randomised, or they help you remember to follow-up with a patient. But maybe you don't want to receive some notifications ... or maybe you want extra emails.  Heres [...]

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Red & Amber ranges help with monitoring

By | 2019-01-07T08:12:42+13:00 May 18th, 2018|Categories: Spinnaker Tips|

Many of you will be familiar with the amber and red ranges in Spinnaker. In a nutshell ... Ranges are set by the project management team and logged in Spinnaker when the trial is set up. Each numeric datapoint can have an amber range and a red range. Red ranges specify the absolute outside limit of [...]

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Software releases published for all

By | 2019-01-07T08:12:42+13:00 May 1st, 2018|Categories: New to Spinnaker, Spinnaker Tips|

Now when we do a software release we publish the details of the release on a new page within Spinnaker. The page is in the Manage section of the website and it's called "Releases". If you like staying up to date with whats happening on your project take a look at the Releases page every Wednesday [...]

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Our 5 most common errors

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

These are the 5 most common errors reported by users of Spinnaker. They account for over 80% of errors. If you get one of these also read my post on tips for when things go wrong Unable to connect to server The connection to the server has timed out while attempting to connect to your database. Possible [...]

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Tips for when things go wrong

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

We try really hard to provide a smooth, "always on" experience with Spinnaker.... but occasionally something goes wrong. When it does here's what you can do to speed up the troubleshooting process. Check other websites e.g. the Sydney Morning Herald, are available. If you cannot access other websites you have a connection problem on your computer. [...]

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Taking a screenshot

By | 2019-01-07T08:12:42+13:00 February 26th, 2018|Categories: Spinnaker Tips|

Take a screenshot A picture of your screen is the quickest way to describe your error message. Heres 4 different ways to capture a screenshot in Windows 10. Windows Snipping Tool The Windows' built-in screenshot tool, the Snipping Tool, can be found in Start > All Programs > Windows Accessories > Snipping Tool. The [...]

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Email only users

By | 2019-01-07T08:12:42+13:00 November 9th, 2017|Categories: New to Spinnaker, Spinnaker Tips|

Regional "Email only" user invite Email notifications come as standard in Spinnaker. Much as we all hate to receive unwanted emails there are always emails or notifications that we welcome; so we make those notifications configurable and specific for each project. Each user has their own specific email profile, or they use the [...]

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Encrypted DOB & Initials

By | 2019-01-07T08:12:42+13:00 October 31st, 2017|Categories: New to Spinnaker, Spinnaker Tips|

As part of improving privacy for patients in clinical trials, we now encrypt all patient initials and date of birth details, by default. These details are visible to approved user groups when the patient record is edited but otherwise they are not shown. Patient Summary Page   Edit patient details [...]

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Choose which hospital to work from today

By | 2019-01-07T08:12:42+13:00 October 31st, 2017|Categories: New to Spinnaker, Spinnaker Tips|

If you work at more than one hospital and both are participating in the same clinical trial,  Spinnaker now lets you choose which hospital you want to work from when you sign in. All your details will remain associated with the hospital your project manager originally set you up on. After you have been associated with [...]

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Tip #3 – Save time with “Quick Entry” on changes

By | 2019-01-07T08:12:42+13:00 July 22nd, 2016|Categories: Spinnaker Tips|

Spinnaker tracks changes that people make to your database. At the most basic level we track who made the change, what day/time they made it, and the before and after snapshots of each data point changed. We know this can be a pain and we are here to help not hinder. So look out for the [...]

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